You may check out all the available products and buy some in the shop.
Continue ShoppingLast Updated: September 2026
Welcome to Do It Solar.
These Terms of Service ("Terms", "Terms of Service", or "Agreement") govern your access to and use of the Do It Solar website and your purchase of products through our online store.
By accessing, browsing, creating an account, requesting a quotation, placing an order, or purchasing products through Do It Solar, you acknowledge that you have read, understood, and agree to these Terms, together with our Privacy Policy, Shipping & Delivery Policy, and Refunds & Returns Policy.
If you do not agree with these Terms, please do not use our website or place an order.
These Terms are intended to operate in accordance with applicable South African law, including the Electronic Communications and Transactions Act 25 of 2002 (ECTA), Consumer Protection Act 68 of 2008 (CPA), Protection of Personal Information Act 4 of 2013 (POPIA), Promotion of Access to Information Act 2 of 2000 (PAIA), and other applicable legislation.
Nothing in these Terms is intended to exclude, restrict, or waive any consumer or other legal right that cannot lawfully be excluded or restricted.
Do It Solar operates an online business supplying solar, electrical, security, energy, power, and related products and services to customers in South Africa.
Business Name: Do It Solar
Website: doitsolar.co.za
Email: sales@doitsolar.co.za
Telephone: 063 155 2942
Physical Address: 86 Daisy Crescent, Summerfield Village, 1 Windsor Road, Luipaardsvlei, Gauteng, 1739, South Africa
Support Hours: Monday–Friday, 08:00–17:00 SAST
Where applicable, additional company registration, VAT, or other legally required business information displayed on the website will form part of the information provided to customers.
For purposes of these Terms:
"Customer", "you", or "your" means any person or legal entity using the Website, requesting a quotation, or purchasing Products from Do It Solar.
"Do It Solar", "we", "us", or "our" means the Do It Solar business operating the Website.
"Website" means the Do It Solar website, including doitsolar.co.za and associated webpages operated by us.
"Product" or "Products" means goods offered for sale through the Website.
"Order" means a request submitted by a customer to purchase one or more Products.
"Business Day" means a day other than Saturday, Sunday, or a South African public holiday.
"Content" means text, images, graphics, product information, specifications, logos, videos, reviews, software, and other material made available through the Website.
By using the Website or placing an Order, you confirm that:
You have read these Terms;
You understand these Terms;
You agree to comply with these Terms;
The information you provide is accurate and complete;
You are legally capable of entering into the relevant transaction; and
You will use the Website lawfully.
If you place an Order on behalf of a company, organisation, or other legal entity, you confirm that you have the necessary authority to enter into the transaction on its behalf.
You may use the Website only for lawful purposes.
You must not:
Use the Website for unlawful purposes;
Attempt to gain unauthorised access to the Website or its systems;
Interfere with the security or operation of the Website;
Introduce viruses, malicious code, or harmful technology;
Attempt to obtain another person's account credentials;
Use automated systems to scrape or extract Website information without permission;
Misrepresent your identity;
Submit fraudulent Orders;
Abuse discounts, promotions, or other offers;
Use a payment method without authorisation;
Attempt to disrupt the Website or its infrastructure; or
Engage in conduct that could reasonably cause harm to Do It Solar, its customers, suppliers, service providers, or Website.
We may restrict or terminate access where we reasonably believe that a user has breached these Terms or applicable law.
We make reasonable efforts to ensure that product information displayed on our Website is accurate and reasonably up to date.
Product information may include:
Product names;
Images;
Descriptions;
Specifications;
Dimensions;
Technical information;
Compatibility information;
Prices;
Stock availability;
Manufacturer information; and
Warranty information where applicable.
Product images may be used for illustrative purposes.
Minor differences in colour, packaging, labelling, design, or appearance may occur between Website images and the physical Product, particularly where manufacturers update packaging or product presentation.
Customers should carefully review product descriptions and specifications before purchasing.
If you are uncertain about the suitability, compatibility, size, capacity, voltage, power rating, or other technical specification of a Product, please contact Do It Solar before placing your Order.
Customers are responsible for ensuring that Products are suitable for their intended application where suitability depends on information or circumstances specific to the customer.
This is particularly important for:
Solar panels;
Inverters;
Batteries;
Electrical equipment;
Cables;
Protection equipment;
Mounting systems;
Security equipment;
Backup-power equipment; and
Other technical Products.
Where installation, configuration, electrical work, structural work, or specialist work is required, customers should use an appropriately qualified professional.
General product information or guidance provided by Do It Solar does not replace professional technical, electrical, structural, or engineering advice where such advice is required.
Nothing in this section limits any statutory consumer rights relating to defective, unsuitable, or incorrectly described Products.
All Products are subject to availability.
Displaying a Product on the Website does not necessarily guarantee that the Product will remain available until an Order has been accepted and confirmed.
If a Product becomes unavailable after an Order has been submitted, we will notify the customer as soon as reasonably practicable.
If we cannot fulfil an Order because a Product is unavailable, we will provide the applicable remedy, including a refund where required.
All prices displayed on the Website are stated in South African Rand (ZAR) unless expressly stated otherwise.
Where applicable, taxes will be included or separately identified as required by law.
The applicable Product price is the price displayed at the time the Order is placed, subject to obvious pricing errors and applicable law.
Shipping charges, where applicable, will be displayed separately before the customer completes the purchase.
Do It Solar may change prices from time to time. Price changes will not affect an Order that has already been validly accepted, except where permitted or required by applicable law.
We take reasonable steps to ensure that Product prices are displayed accurately.
If a Product is displayed at an obviously incorrect price because of a technical, typographical, system, or other error, we may contact the customer to clarify the situation.
Where permitted by applicable law, Do It Solar may cancel an Order affected by an obvious pricing error and refund any payment already made.
We will not knowingly use an obvious pricing error to unfairly disadvantage a customer.
Discount codes, promotional offers, sales, bundles, special prices, and other promotions may have specific terms and conditions.
Unless expressly stated otherwise:
Promotions cannot be exchanged for cash;
Discount codes may be subject to specific limitations;
Only applicable products or customers may qualify;
Promotions may have start and end dates;
Promotions may be limited by quantity or availability;
Promotions cannot normally be applied retrospectively to completed Orders; and
Promotional terms will be communicated with the relevant offer.
Do It Solar will not remove a promotional benefit from a validly accepted Order except where permitted by law or where the benefit was obtained through fraud, abuse, or an obvious error.
To place an Order through our Website, you may be required to:
Select the Product and quantity;
Add the Product to your shopping cart;
Provide billing and delivery information;
Select an available delivery option;
Select an available payment method;
Review your Order;
Confirm that the information is correct; and
Submit the Order and complete payment where applicable.
Before completing your purchase, carefully check:
Product selection;
Quantity;
Price;
Shipping charges;
Delivery address;
Contact details; and
Payment information.
Orders submitted through the Website are electronic transactions and may be subject to the Electronic Communications and Transactions Act 25 of 2002.
By submitting an Order electronically, you agree to receive transaction-related communications electronically, including:
Order confirmations;
Payment confirmations;
Invoices;
Dispatch notifications;
Tracking information;
Customer-service communications;
Refund notifications; and
Other communications reasonably necessary to administer your transaction.
Electronic records may be retained by Do It Solar in accordance with applicable law and our Privacy Policy.
After submitting an Order, you may receive an electronic acknowledgement or confirmation at the email address supplied during checkout.
An automated acknowledgement that an Order has been received does not necessarily mean that Do It Solar has finally accepted the Order where further verification is reasonably required.
Orders may be subject to:
Payment verification;
Stock availability;
Fraud screening;
Address verification;
Product availability; and
Other reasonable order-validation procedures.
If an Order cannot be fulfilled or needs to be cancelled, we will communicate this to the customer and provide the applicable remedy.
Payment must be made using one of the payment methods offered during checkout.
Do It Solar may use third-party payment providers to process transactions.
Payment information may also be subject to the terms and privacy policies of the relevant payment provider.
Do It Solar will not knowingly ask customers to send complete payment-card details through ordinary email or unsecured communication channels.
An Order may only be dispatched after payment has been successfully authorised and any necessary verification has been completed.
For security and fraud-prevention purposes, Do It Solar may verify Orders and payment information.
We may delay, decline, or cancel an Order where there are reasonable grounds to suspect:
Fraud;
Unauthorised payment;
Identity misrepresentation;
Payment abuse;
Unusual transaction activity;
Multiple fraudulent Orders; or
Other unlawful activity.
Where reasonably necessary, we may request additional information to verify an Order.
Personal information used for fraud prevention will be handled in accordance with our Privacy Policy and applicable law.
Delivery is available to eligible residential and commercial addresses throughout South Africa, subject to courier and service availability.
Our standard estimated delivery timeframe is:
1–2 Business Days processing + 3–6 Business Days transit = approximately 4–8 Business Days total.
These are estimated timeframes and are not guaranteed delivery dates unless expressly stated otherwise.
Shipping costs, processing times, delivery information, and applicable conditions are explained in our Shipping & Delivery Policy.
Our Shipping & Delivery Policy forms part of these Terms.
Customers are responsible for providing complete and accurate delivery information.
If an incorrect or incomplete address is provided, this may result in delivery delays, additional charges, or an unsuccessful delivery, subject to any rights the customer has under applicable law.
If you discover that your delivery information is incorrect after placing an Order, contact us as soon as possible:
Email: sales@doitsolar.co.za
Telephone: 063 155 2942
We will make reasonable efforts to update an address before dispatch, but changes cannot be guaranteed after an Order has been processed or dispatched.
Estimated delivery times may be affected by circumstances outside Do It Solar's reasonable control, including:
Severe weather;
Flooding;
Road closures;
Courier disruptions;
Peak-season delays;
Public holidays;
Remote-area delivery;
Incorrect delivery information;
Unexpected operational disruptions; or
Other circumstances beyond our reasonable control.
We will make reasonable efforts to assist customers where an Order is delayed.
Customers should inspect Products as soon as reasonably practicable after delivery.
If a Product appears:
Damaged;
Incorrect;
Incomplete; or
Materially different from the Product ordered,
please contact us promptly.
We may request photographs, videos, packaging information, or other reasonable information to assist with investigating the issue.
Nothing in this section limits any statutory consumer rights.
Returns, refunds, defective Products, damaged Products, incorrect Products, and exchanges are governed by our Refunds & Returns Policy.
Our Refunds & Returns Policy forms part of these Terms.
Customers should review the policy before purchasing.
Nothing in our Refunds & Returns Policy or these Terms is intended to limit mandatory consumer rights under South African law.
Do It Solar respects applicable consumer rights under the Consumer Protection Act and other South African legislation.
Depending on the circumstances, customers may have statutory rights relating to:
Product quality;
Product safety;
Suitability;
Defective Products;
Products that are not as described;
Incorrect Products;
Repairs;
Replacements;
Refunds;
Returns;
Cancellation of certain transactions; and
Other statutory consumer remedies.
These rights may apply independently of any voluntary return, refund, exchange, or warranty policy offered by Do It Solar.
No provision of these Terms is intended to waive or exclude a mandatory statutory right.
Where a Product includes a manufacturer's warranty or guarantee, the applicable warranty terms may be provided with the Product or otherwise communicated to the customer.
Depending on the Product, warranty claims may be administered by:
Do It Solar;
The manufacturer;
An authorised distributor; or
Another authorised service provider.
Customers should retain their Order confirmation, invoice, and proof of purchase.
A manufacturer's warranty does not replace statutory consumer rights that cannot lawfully be excluded.
If you believe a Product is defective, contact:
We will assist with determining the appropriate process.
Some Products sold by Do It Solar may involve electricity, batteries, solar power systems, inverters, wiring, mounting equipment, security equipment, or other products that may present safety risks if incorrectly installed or used.
Customers must:
Follow manufacturer instructions;
Observe all safety warnings;
Use appropriately qualified installers where required;
Ensure electrical work is performed in accordance with applicable requirements;
Use Products only for their intended purpose;
Follow applicable operating instructions; and
Maintain Products as recommended by the manufacturer.
Do It Solar is not responsible for damage caused by improper installation, unauthorised modification, misuse, incorrect configuration, or failure to follow manufacturer instructions, subject always to any mandatory rights available to the customer under applicable law.
Where customer accounts are available, you are responsible for keeping your login credentials confidential.
You should notify us promptly if you believe that your account has been accessed without authorisation.
You must not use another person's account without permission.
Do It Solar may suspend or restrict an account where reasonably necessary for:
Security;
Fraud prevention;
Legal compliance; or
Violation of these Terms.
Where our Website allows customers to submit reviews, comments, photographs, or other content, you agree that:
Your submission should be truthful and based on your genuine experience;
You must not submit unlawful, defamatory, abusive, fraudulent, or misleading material;
You must not impersonate another person;
You must not submit malicious software or harmful material;
You must not infringe another person's intellectual-property rights; and
You must not submit another person's personal information without appropriate authority.
By submitting content, you grant Do It Solar a non-exclusive, royalty-free right to display and use that content for legitimate business purposes associated with our Website, Products, services, marketing, and customer reviews, subject to applicable law.
Do It Solar may remove or moderate content that violates these Terms or applicable law.
Customer reviews represent the views of the individuals who submitted them and do not necessarily represent the views of Do It Solar.
Unless otherwise indicated, the Website and its Content are owned by or licensed to Do It Solar or the relevant rights holder.
This may include:
Logos;
Brand names;
Text;
Product descriptions;
Graphics;
Photographs;
Videos;
Website design;
Software;
Layout;
Marketing materials; and
Other original content.
You may access and use the Website for legitimate purchasing and informational purposes.
You may not reproduce, modify, distribute, publish, sell, licence, or commercially exploit Do It Solar-owned Content without prior written permission, except where permitted by law.
Third-party trademarks, brands, logos, and product names remain the property of their respective owners.
Our Website may contain links to third-party websites or services.
Third-party websites are not controlled by Do It Solar.
We are not responsible for:
Third-party website availability;
Third-party content;
Third-party privacy practices;
Third-party terms and conditions;
Third-party products or services; or
Transactions conducted directly with third parties.
Your use of third-party services may be subject to the relevant provider's own terms and policies.
We aim to keep our Website available and functioning properly.
However, we do not guarantee that the Website will always be:
Available;
Uninterrupted;
Error-free;
Free of technical defects;
Free from harmful components; or
Compatible with every device, operating system, or browser.
The Website may occasionally be unavailable because of:
Maintenance;
Updates;
Hosting problems;
Network interruptions;
Security incidents;
Technical failures; or
Circumstances beyond our reasonable control.
You must not attempt to compromise the security or operation of the Website.
This includes attempting to:
Gain unauthorised access;
Circumvent security controls;
Introduce malicious software;
Interfere with servers or networks;
Overload Website infrastructure;
Access another customer's account;
Obtain information through unauthorised means; or
Conduct unauthorised security testing.
We may investigate suspected security violations and take appropriate action.
By using our Website, you acknowledge that electronic communications may be used to conduct transactions and communicate with you.
We may communicate through:
Email;
SMS;
Telephone;
WhatsApp;
Website notifications;
Electronic order confirmations; and
Other electronic channels.
Transactional communications are different from promotional marketing communications.
You may opt out of promotional communications in accordance with our Privacy Policy and applicable law.
Opting out of marketing communications does not prevent us from sending communications necessary to administer your Order or account.
Personal information is processed in accordance with our Privacy Policy.
Our Privacy Policy explains:
What personal information we collect;
How we use information;
How information is protected;
Third-party processing;
Cookies and tracking technologies;
Marketing communications;
Data-subject rights; and
Privacy complaints.
By using the Website, you acknowledge that personal information may be processed as described in our Privacy Policy and in accordance with applicable law.
Our Website may use cookies and similar technologies.
Cookies may be used for:
Website functionality;
Shopping-cart functionality;
Account authentication;
Analytics;
Security;
Performance;
Personalisation; and
Marketing where applicable.
Additional information regarding cookies is provided in our Privacy Policy.
Do It Solar may retain electronic records relating to Orders and communications in accordance with applicable legal and business requirements.
These records may include:
Order information;
Payment records;
Delivery information;
Customer communications;
Return records;
Refund records; and
Other transaction-related information.
Records may be used to administer transactions, resolve disputes, comply with legal obligations, and protect Do It Solar and its customers.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
Subject to applicable law, Do It Solar will not be responsible for losses arising from circumstances outside our reasonable control, including certain indirect or consequential losses.
Nothing in this section limits liability for matters that cannot lawfully be limited, including mandatory statutory consumer rights or liability that cannot legally be excluded.
Where permitted by law, liability will be assessed having regard to the nature of the transaction, applicable legal requirements, and the circumstances giving rise to the claim.
Do It Solar will not be responsible for failure or delay caused by circumstances beyond our reasonable control.
These may include:
Natural disasters;
Severe weather;
Flooding;
Fire;
Power disruptions;
Network or telecommunications failures;
Cybersecurity incidents;
Labour disruptions;
Transport disruptions;
Courier failures;
Government action;
Regulatory changes;
War;
Civil unrest; or
Other events that could not reasonably have been prevented or overcome.
Where reasonably possible, we will notify affected customers and take reasonable steps to minimise the impact.
Nothing in this section requires a customer to indemnify Do It Solar for circumstances where such an obligation would be prohibited by applicable consumer-protection law.
Subject to applicable law, a customer may be responsible for losses reasonably arising from:
Fraudulent use of the Website;
Unauthorised use of another person's payment method;
Deliberate misuse of the Website;
Unlawful conduct;
Material violation of these Terms; or
Infringement of third-party rights caused by content submitted by the customer.
If you have a complaint regarding a Product, Order, payment, delivery, refund, return, or service, please contact Do It Solar first.
Email: sales@doitsolar.co.za
Telephone: 063 155 2942
We will make reasonable efforts to investigate and resolve legitimate complaints.
Where a dispute cannot be resolved directly, the parties may have access to applicable statutory complaint procedures, mediation, alternative dispute-resolution mechanisms, or court processes.
Nothing in these Terms prevents a consumer from exercising a statutory right to approach an applicable regulator, tribunal, ombud, or court.
Nothing in these Terms prevents a customer from exercising rights available under South African law or contacting an appropriate regulatory authority.
Depending on the nature of the matter, this may include the relevant consumer-protection authorities, the National Consumer Commission, the Information Regulator for personal-information matters, or another competent authority.
These Terms are governed by the laws of the Republic of South Africa.
Any dispute will be dealt with in accordance with applicable South African law and the jurisdictional rules applicable to the relevant matter.
Nothing in this clause is intended to deprive a consumer of a mandatory right to access a court, tribunal, ombud, regulator, or other dispute-resolution mechanism available under applicable law.
Do It Solar may update these Terms from time to time to reflect:
Changes to our business;
Changes to our Products;
Changes to our Website;
Changes in technology;
Changes to payment or delivery services;
Changes in applicable law; or
Changes to our operational procedures.
The current version will be published on the Website with an updated "Last Updated" date.
Changes will not retrospectively alter rights or obligations that have already accrued under a completed transaction, except where permitted or required by law.
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will, where legally possible, be interpreted or modified to make it lawful and enforceable.
If it cannot reasonably be made enforceable, it will be severed to the extent necessary without affecting the validity of the remaining provisions.
If Do It Solar does not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce that provision at a later time.
Any waiver will be assessed in accordance with applicable law.
These Terms, together with the following documents, form the principal terms governing your use of the Website and purchases from Do It Solar:
Privacy Policy
Shipping & Delivery Policy
Refunds & Returns Policy
Any additional terms expressly applicable to a particular Product, promotion, quotation, or service
Where there is a conflict between these documents, mandatory applicable law will prevail.
Nothing in these Terms is intended to:
Exclude statutory consumer rights;
Waive rights that cannot lawfully be waived;
Restrict a customer's right to approach a competent authority;
Prevent a customer from exercising rights under the Consumer Protection Act;
Prevent lawful exercise of rights under the ECTA;
Override applicable POPIA rights; or
Limit any other mandatory legal protection.
Where applicable legislation provides greater protection than these Terms, the applicable legislation will prevail.
If you have questions about these Terms, your Order, our Products, or our services, please contact us.
Website: doitsolar.co.za
Email: sales@doitsolar.co.za
Telephone: 063 155 2942
Physical Address:
86 Daisy Crescent
Summerfield Village
1 Windsor Road
Luipaardsvlei
Gauteng, 1739
South Africa
Support Hours:
Monday–Friday
08:00–17:00 SAST
When contacting us about a specific Order, please include your Order number where available.
These Terms are effective from September 2026 and remain in effect until replaced by a later version published by Do It Solar.
